
Name of the company :: HDFC Bank
Experience Required :: Freshers & Experience
Education Qualification :: B.A, B.Com, B.Sc, B.B.A, M.Com, M.Sc, MBA/PGDM
Package Offered :: As Per Industry
Work Location :: Mundra, Daman & Diu, Gandhidham , Kapadwanj , Dahod
Job Details ::
- Candidate should be Bachelor of Art, Bachelor of Commerce, Bachelor of Science , Bachelor of Business Administration, Master of Commerce , Master of Science or Master in Business Admin/Post Graduate Diploma in Business -Administration/Post Graduate Program in Management in Marketing or equivalent.
- Candidate should be B.A in Any Specialization, B.Com in Commerce, B.Sc in Any Specialization, B.B.A in Management, M.Com in Commerce, M.Sc in Any Specialization, MBA/PGDM in Marketing
Job Description ::
-Ensure quality customer service is delivered
-Recording complaints as per the specified process
-Resolving all complaints received (self, branch, other units) within the stipulated TATs
-Improve customer communication on closures
-Preventive complaint management
-Sales of various Credit Cards
-Activation
-Pitch for enhancement of limits
-Promote active usage of credit cards
-Ensure that the customer avails of add-on card for his family members
-Sales of Third Party Products to the customers
-MF/Insurance/RBI Bonds
-Ensure that requisite certifications are done (AMFI)
-Sales of Asset Products
-Disseminating product information
-Enhancing customer wallet size
Apply Details :: Click Here
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