Name of the company :: Invesco Ltd
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Experience Required :: Freshers
Education Qualification :: Any degree graduates
Package Offered :: Best In Industry
Work Location :: Hyderabad
Job Details ::
- The candidate should complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards.
- Escalate any complaints accordingly.
- Follow team procedures, including the Business/Disaster Recovery program
- Demonstrate and deliver excellent service to all clients at all times.
Call management, includes logging and taking ownership, updating, closing calls - correctly, using the appropriate categories and escalating when appropriate.
- Assists in the coordination of assigned projects for the maintenance and development of systems in assigned areas.
- Uses superior customer service skills to ensure systems meet the needs of the client
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