Name of the company :: Thomson Reuters
Experience Required :: 0-2 Years
Education Qualification :: B.Com,BA,BBM,MBA,B.Sc
Package Offered :: Best In Industry
Work Location :: Bangalore
Job Details ::
- Manage internal customer queries and communication in a professional and service-minded manner ensuring that resolution is provided even if not directly within own brief
- Take responsibility for CRM data quality in accordance with agreed standards and processes. This includes the maintenance of account hierarchy
- Collaborate with and support locally based Order Management Specialist in the regional COMCs in APAC, EMEA and RAM as appropriate for the role
- Work as a team to ensure that internal and external customer's requirements are met - attend team meetings; discharge actions in a timely manner and follow up others as appropriate; keep others informed of all matters affecting their customers
- Manage the order process for select products; this includes entering orders into specialist permissioning or electronic fulfillment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy
- Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times.
- Provide assistance and mentorship to new recruits and less experienced members of staff
- Be prepared to work abroad on job rotation and knowledge transfer for short periods.
- Should be flexible working in night shifts
- Should have excellent communication
- Basic Computer Knowledge
Walk In Details ::
Walk In Date :: 30th,31st May 2013
Walk In Time :: 12 PM to 4 PM
Venue ::
Thomson Reuters India Services Pvt Ltd
Divyasree Technopolis, 36/2 & 124
Yamalur Village, Varthur Hobli, Off HAL Airport Road|
Bangalore -560037|India.
Contact Person :: Teena Savant
Website :: www.thomsonreuters.com
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